Sale & Service
Phispun is committed to providing excellent customer service. We welcome any
comments and suggestions about the manner in which Phipsun provides its services,
including whether our services were accessible.
Download the Installation and Operation Manual
| Installation and Operation Manual | Download |
| i*eco Dehumid-heat-er (Model PDH-6A) |  |
| Thermo Ventilator (Model PHV-200A) | |
Troubleshooting
- Switch OFF power and stop using, if the Appliance operates abnormally or if there are signs of overheating
- Seek services from Qualified or Licensed personnel for inspection.
- Do not insert fingers or objects through the front cover for inspection.
- Do not touch the Appliance with wet hands or wet cloth.
- Do not spray water or liquid over the Appliance.
| Trouble |
Possible Causes and Solution |
| Power Button pressed with No Response |
1.Check Main Power, if OFF, Switch/On. 2.Check Plug connection if loose. |
| Abnormal Noise |
Check Air Filter, Clean if Clogged |
| Display “H3” Error Code on screen |
Fan Motor failed, Switch Off and call service. |
| Display “H4” Error Code on screen |
Evaporator Temperature Sensor failed, Switch Off and call service. |
| Display “H7” Error Code on screen |
Temperature & Humidity Sensor failed, Switch Off and call service. |
Service Request
Our Repair Service is applicable in HONG KONG only. Please fill in the following information and click on 'Submit' button.
Customer Information
* Information must be filled in before submit.
Our staff will re-confirm with you for the arrangement within the next working day.
Personal data you provide above will be used for the purpose directly related to this service appointment request. You are request to provide the relevant information for arrangement of the service.